Josh Hapairai-Hansen got a call from his parents with an urgent problem. His sister Hinavara — Sister Hapairai-Hansen — was in the MTC, leaving for her mission in France the very next morning, and she needed a winter coat she'd forgotten at home.
His parents lived over an hour north of the nearest drop-off location. So Josh stepped up. He drove to pick up the coat, drove south to the Orem Post Mart, missed the cutoff, pushed on to the Provo Post Mart, made it just before cutoff, then drove all the way home. Two hours. One package. One sister who made it to Paris warm.
The relief was real. But so was the stress, the inconvenience, and the quiet question that wouldn't leave him alone on the drive back: Why is this so hard?
Families across the Wasatch Front faced the same problem every day — drive hours to a drop-off location, or pay FedEx prices and wait 3–4 days. There was no middle option. No same-day service built for missionary families. No one who had closed the gap.
That night, Josh called his cousin Josh Goodwin and explained the whole thing. It wasn't long until Josh G perked up. They both saw it clearly — and from that conversation, they started building together. A year and a few months later, they earned official vendor status with the MTC, making Rushly the first same-day delivery service of its kind for missionary families along the Wasatch Front.
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